Pilates Academy International Manila

PRIVACY POLICY

Last Updated: November 27, 2025

PAIM Incorporated (trading as Pilates Academy Manila) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website (https://pilatesacademymanila.com), book our classes, or participate in our instructor training and apprenticeship programs.

We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other relevant issuances of the National Privacy Commission (NPC) of the Philippines.

1. WHO WE ARE

For the purposes of the Data Privacy Act, PAIM Incorporated is the "Personal Information Controller" (PIC). This means we are responsible for determining how and why your personal data is processed.

Our Contact Information:

  • Company Name: PAIM Incorporated
  • Address: 5th Level, One Ayala, corner EDSA, Ayala Avenue, Makati City, Philippines
  • Email: info@pilatesacademymanila.com
  • Phone: +63 939 285 1435

2. INFORMATION WE COLLECT

We collect both Personal Information and Sensitive Personal Information to provide our fitness and educational services safely and effectively.

A. Personal Information

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, telephone numbers, and residential address.
  • Transaction Data: Details about payments to and from you and details of classes or training courses you have purchased.

B. Sensitive Personal Information

Given the physical nature of our services, we may collect:

  • Health and Medical Information: Details regarding injuries, physical limitations, pregnancy status, or medical conditions. This is strictly to ensure your safety during Pilates sessions and to modify exercises as necessary.
  • Age/Date of Birth: To confirm eligibility for certain classes or training programs.

C. Technical Data (Website Usage)

When you visit our website, we may automatically collect internet protocol (IP) addresses, browser type, and operating system data to help us improve user experience and website security.

3. HOW WE USE YOUR DATA

We only use your personal data when the law allows us to. Most commonly, we use your personal data for the following purposes:

  1. Service Delivery: To register you as a new client, book your classes, and manage your account.
  2. Safety & Customization: To design safe and effective Pilates programs based on your health profile.
  3. Communication: To send you booking confirmations, class reminders, changes to our terms, or notices about studio closures.
  4. Education: If you are enrolling in our PAI® Instructor Training or apprenticeship, we use your data to process your application, track your progress, and issue certifications.
  5. Marketing: With your explicit consent, we may send you newsletters or promotions about new classes or workshops. You may opt out of this at any time.

4. SHARING AND DISCLOSURE

We do not sell your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in our operations. These providers are contractually bound to keep your data secure and use it only for the purposes we specify.

  • Booking & Scheduling Software: We use third-party platforms (such as Mindbody) to manage class schedules and client records.
  • Payment Processors: Banks and payment gateways (e.g., PayPal, PayMaya, GCash, Credit Card processors) to facilitate payments.
  • Legal Requirements: We may disclose your information if required to do so by Philippine law or in response to valid requests by public authorities (e.g., the National Privacy Commission).

5. DATA SECURITY

We have implemented appropriate organizational, physical, and technical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  • Digital Security: Our website uses Secure Socket Layer (SSL) encryption. Access to client databases is restricted to authorized personnel only (e.g., instructors and management).
  • Physical Security: Physical records (if any) are kept in secured locations within our studio.

6. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

  • Client Health Forms: Retained for the duration of your membership plus a reasonable period after your last visit for liability purposes.
  • Inactive Accounts: Generally deleted or anonymized after a period of inactivity in accordance with our internal policies.

7. YOUR RIGHTS UNDER THE DATA PRIVACY ACT

As a data subject in the Philippines, you have specific rights under the Data Privacy Act of 2012:

  • Right to be Informed: You have the right to know how your data is being collected and used.
  • Right to Access: You can ask us for a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure or Blocking: You can ask us to delete or block your data under certain circumstances.
  • Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
  • Right to Damages: You may claim compensation if you suffer damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
  • Right to Data Portability: You have the right to obtain your data in an electronic or structured format for your further use.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at info@pilatesacademymanila.com.

8. COOKIES POLICY

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but this may cause some parts of the website to become inaccessible or not function properly.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Pilates Academy Manila (PAIM Incorporated)
5th Level, One Ayala, corner EDSA, Ayala Avenue
Makati City, Philippines
Email: info@pilatesacademymanila.com